Discover parenting, baby and post natal support services in Wollongong, Shellharbour and Illawarra wide. Parents Guide Illawarra helps you find what’s on and support locally, including expertise on baby sleep, settling, feeding or to help manage post natal depression (PND). We know parenthood is an incredible journey, but the adjustment and sleep disturbances can be tough. Particularly if your baby seems relentlessly unsettled.
Parenting & baby support services can restore confidence in fine-tuning baby sleep and settling routines, and subsequently keeping mental, emotional and physical health in check. Here at Parents Guide Illawarra, we want you to know you don’t have to walk this weary path through parenting alone.

According to Post and Antenatal Depression Association (PANDA), approximately one in five women experience anxiety or depression during the perinatal period. Whilst experiences are unique, symptoms commonly include; negative changes to mood, behaviour and relationships, disturbing thoughts impacting ability to function, and general anxiety. Here are local services where you can access post-natal support in Wollongong and Shellharbour:

Located at Figtree Private Hospital, the Illawarra Early Parenting Centre provides specialised postnatal and parenting support for families with babies aged 28 days to two years. Their expert team helps parents build confidence, improve sleep and settling routines, and strengthen the parent–child bond.
To access programs at the Illawarra Early Parenting Centre, families must complete pre-admission paperwork and provide a medical referral from their GP or health professional.
Program costs vary depending on private health insurance. For more details, download the Early Parenting Information Booklet or contact the Illawarra Early Parenting Centre on (02) 4255 5000 or [email protected].

Karitane Shellharbour, in partnership with Gidget Foundation, is a non-residential parenting centre provides evidence-based support for families with children from newborn to five years, delivered by Karitane’s experienced early childhood nurses. Parents can also access compassionate mental health support through Gidget Foundation counsellors, along with helpful parenting webinars covering topics such as sleep, settling and early childhood development.
Their services are free of charge, and parents can self-refer online as long as both parent and child are listed on a Medicare card. If additional support is needed, staff can also discuss residential programs at Campbelltown Hospital, along with virtual and community services.
Karitane Shellharbour also offers the Volunteer Family Connect (VFC) program, a free in-home support service delivered by trained volunteers. These volunteers provide practical help, emotional support and guidance to strengthen parenting confidence, reduce stress and improve family wellbeing. For more information about the VFC program, contact Jamie Maynard on 0476 411 560 or [email protected].

Located in Shellharbour, FSA Health and Wellbeing – an initiative of Family Services Australia – offers psychological therapy to support healthy individuals and families, with a strong focus on perinatal wellbeing. They also highlight how infant sleep challenges, often linked to temperament or undetected health concerns like food allergies, can significantly impact a parent’s mental health, relationships, and bonding.
Their experienced clinical team, including a perinatal psychologist, provides attachment-based support to help parents better understand and respond to their baby’s needs. Self-referrals are welcome and can be made online. Although, referral from a medical professional may be required to access a Medicare rebate.
Illawarra Shoalhaven LHD Child and Family Health services offer free support for parents and carers across the region through 26 local health centres staffed by experienced child and family health nurses. Families can access help with sleep and settling, early parenting challenges, free parent groups for babies aged 0–6 months, and regular online workshops including baby sleep sessions. Counselling support is also available through Family Care Centres in Woonona, Berkeley and Nowra, where professionals can assist with baby sleep patterns and parental wellbeing, including anxiety and depression. These services are free, though counselling requires a referral from a medical professional such as your child and family health nurse. To get started, contact your nearest Child and Family Health Centre or the Access Referral Centre on 1300 792 755 if you need additional support.
The Binji and Boori – Aboriginal Maternal Infant Child Health (AMICH), part of Illawarra Shoalhaven LHD, provides free, holistic, and culturally safe support for Aboriginal families expecting a baby or raising children up to age five. Operating from Port Kembla Hospital and Nowra, the team includes Aboriginal health workers, nurses, midwives, social workers, an occupational therapist, and a speech pathologist. Services include home and clinic visits, mental health support, and outreach to communities as far south as Milton, Wreck Bay, and Jervis Bay. Open Monday to Friday, 8:30am–5:00pm. Call Illawarra on 02 4223 8660, Shoalhaven on 02 4252 9790, or email [email protected]
Although a little further afield, Tresillian is a trusted resource offering expert support for parents with children aged up to three years. Their services include day appointments, five-day residential programs, and free parenting courses covering topics like sleep, responsive settling, and wellbeing. With centres across NSW, ACT, and Victoria – and the closest to the Illawarra being Canterbury, Nepean, and Wollstonecraft – families from all areas are welcome. Services are largely covered by Medicare, and support is also available online or via phone through their Virtual Residential Parenting Service. Self-referrals are easy via their website or call 1300 272 736 to learn more.

Alongside face-to-face support systems, there are loads of free online resources and apps that can help Mums and Dads navigate parental pressures, including:
Parenthood – wonderful as it is – can be a tough transition, especially on little sleep. Stay mindful of signs of post‑natal depression, and don’t try to push through alone or dread another long night. Reach out for support from Child and Family Health nurses, your GP, and parent networks that can help you read your baby’s cues, build confidence, and find practical sleep strategies. You are the expert on your baby – and with the right support, you both can be healthier, happier, and better rested.
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